Thursday, April 19, 2007

Nonverbal Comunication

I work with children and they have conflicts and as adults we try to help them resolve them. Children just like adults do not want to get in trouble and sometimes they lie. When you ask questions look at the person. If the look away and blink as they answer you can be very positive they are not telling the truth, according to psychological studies.

Chapter 6 is about nonverbal communication, mostly as it happens in theUnited States. Many of the nonverbal messages are part of a culture too, as it is mentioned in page 146 that crossing legs in Turkey or Ghana is an offensive gesture. I found the information on nonverbal very useful and educative at the moment of interaction with other cultures or tribes. What for me is appropriate could be offensive in other cultures. In my case, one of the misunderstandings was that in Spain it is appropriate to call the attention of a waiter by snapping your fingers, so any person could imagine how ‘rude’ I was according to American’s nonverbal standards. That is a clear example how learning and understanding others is important at the time of interacting and communicating with others.

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